Know Your Rights

Important information that some cemeteries and funeral service
providers may not want you to know.

 

Two popular court cases have decided that cemeteries could not refuse the customer
his/her rights to have an outside source provide and/or install (including the foundation)
a memorial as long as reasonable rules, regulations and specifications were met. This
also applies to cemeteries who state that the sale of the lot and installation of the
memorial are part of a single package that the customer bought.
Cemeteries that force the consumer to buy a monument from them may be in
violation of federal anti-trust laws.

For more information on how the Federal Trade Commission protects your rights
follow the links that we have provided below.
Competition and consumer guide.
Funeral rules
Funeral guide
File a complaint to the federal trade commission